Privacy Policy
Website and Email Privacy Policy
Last updated: 27.11.2019
Introduction
Gamdom (“we,” “us,” or “our”) respects the privacy of its users (“you” or “user”). This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use https://gamdom.com, including related media channels, mobile websites, mobile applications, and connected services (collectively, the “Site”).
Please read this Privacy Policy carefully. If you do not agree with its terms, you should not access or use the Site. We may update this Privacy Policy at any time and for any reason. Updates become effective immediately after the revised Privacy Policy is posted on the Site. Your continued use of the Site after posting means that you are aware of and accept the revised Privacy Policy.
Information We Collect
We may collect information about you in different ways, including the following categories:
Personal and Account Information
We may collect and process information provided through your Steam account, including your screen name, avatar, game statistics, inventory items, trade URL, Steam level, Valve Anti-Cheat ban status, and friends list.
We may also collect your email address through Gleam.io, Gamdom requests, and/or third-party services.
Communications and Customer Information
We may collect correspondence made through Gamdom, email, web chat, or other communication channels, as well as information from surveys, customer assessments, contests, giveaways, and similar activities.
Transactional and Wallet Information
We may collect Bitcoin or other cryptocurrency wallet addresses and customer account transaction history, whether such activity occurs through Gamdom or other communication methods.
Website, Device, and Usage Data
We may collect website login details, traffic data, Geo IP location data, weblogs, activity logs, user behavior on the Site, and device information such as screen size, device type, browser details, and preferred language.
Derivative Data
Our servers may automatically collect information when you access the Site, including your IP address, browser type, operating system, access times, and pages viewed before and after using the Site.
Financial Data
We may collect limited financial information related to your payment method, such as card number, card brand, and expiration date, when you make purchases, orders, returns, exchanges, or requests related to the Site. We store only very limited financial information, if any. Otherwise, financial information is stored by payment processors such as Gamemoney, Gamivo, and others. You should review their privacy policies and contact them directly with related questions.
Social Network Data
If you connect your account to social networks or similar services, we may receive information such as your name, username, location, gender, birth date, email address, profile picture, and public contact data from services such as Apple’s Game Center, Facebook, Google+, Instagram, Pinterest, and Twitter.
Mobile Device Data
If you access the Site from a mobile device, we may collect your mobile device ID, model, manufacturer, and device location information.
Third-Party Data
We may receive information from third parties if you connect your account to a third-party service and authorize the Site to access that information.
How We Use Your Information
We may use information collected through the Site to:
- create, operate, and manage your account;
- process purchases, orders, payments, refunds, and other transactions;
- provide customer support, respond to requests, resolve disputes, and troubleshoot problems;
- email you about your account, orders, updates, newsletters, promotions, and Site-related information;
- administer sweepstakes, promotions, contests, surveys, and feedback requests;
- personalize your experience and create a profile for future visits;
- analyze usage, trends, statistics, and Site performance;
- improve the Site’s efficiency, operation, products, services, and recommendations;
- deliver targeted advertising, coupons, newsletters, and promotional information;
- prevent fraud, theft, criminal activity, and unauthorized transactions;
- assist law enforcement, respond to subpoenas, and comply with legal requirements;
- perform other business activities as needed;
- solicit support for the Site.
Disclosure of Your Information
We may disclose information collected about you in the following circumstances:
Legal Compliance and Protection of Rights
We may share information where necessary to comply with law, respond to legal process, assist law enforcement, protect rights, prevent fraud, or support investigations.
Third-Party Service Providers
We may share information with third parties that provide services for us or on our behalf, including payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
Marketing Communications
With your consent, or where you have an opportunity to withdraw consent, we may share information with third parties for marketing purposes as permitted by law.
Public Posts
If you post comments, contributions, or other content on the Site, such content may be visible to all users and may be publicly distributed outside the Site permanently.
Advertising Companies
Third-party advertising companies may serve ads when you visit the Site and may use information from web cookies about your visits to this and other websites to show advertisements for goods and services that may interest you.
Affiliates and Business Partners
We may share information with affiliates, including our parent company, subsidiaries, joint venture partners, or companies under common control with us. Affiliates must honor this Privacy Policy. We may also share information with business partners to offer certain products, services, or promotions.
Social Media Contacts
If you connect to the Site through a social network, your contacts on that network may see your name, profile photo, and descriptions of your activity.
Other Third Parties
We may share information with advertisers and investors for general business analysis and, as permitted by law, for marketing purposes.
Tracking Technologies
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and similar technologies on the Site and mobile application to customize the Site and improve your experience. Personal information is not collected through tracking technology when you access the Site.
Most browsers accept cookies by default. You may remove or reject cookies, but this may affect Site availability and functionality. Web beacons cannot be declined directly, but they may be made ineffective by declining cookies or changing browser settings to manage cookie acceptance.
Website and Email Analytics
We may work with third-party vendors, including Adobe Analytics, Google Analytics, and others, to use first-party and third-party cookies, tracking technologies, and remarketing services. These tools help analyze Site use, measure content popularity, and understand online activity.
By accessing the Site, you consent to the collection and use of your information by these vendors. We do not transfer personal information to these vendors. You should review their privacy policies and contact them directly with related questions.
Third-Party Websites
The Site may contain links to third-party websites, applications, advertisements, or external services not affiliated with us. Once you leave the Site through such links, information you provide is not covered by this Privacy Policy.
We are not responsible for the content, privacy, or security practices of third-party websites, services, or applications. You should review their privacy policies before providing information.
Security of Your Information
We use administrative, technical, and physical measures to help protect your personal information. However, no security measure is perfect or impenetrable, and no transmission method can be guaranteed against interception or misuse.
Information disclosed online may be vulnerable to unauthorized access, so we cannot guarantee complete security.
Do-Not-Track Features
Most browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature that signals a preference not to have online browsing activity monitored or collected.
Because no uniform standard for recognizing and implementing DNT signals has been finalized, we do not currently respond to DNT browser signals or similar automatic tracking-preference mechanisms. If a required standard is adopted in the future, we will describe that practice in a revised Privacy Policy.
The original policy also contains an alternative statement that, if you set a DNT signal in your browser, we will respond to such DNT browser signals.
Account Termination and Data Retention
You may contact us using the information below to request account termination. Upon such request, we will deactivate or delete your account and information from active databases.
However, some information may be retained in our files to prevent fraud, troubleshoot issues, assist investigations, enforce our Terms of Use, and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive emails, correspondence, or other communications from us, you may opt out by:
- selecting your preferences when registering or later changing them in your account settings if you want to subscribe to the email newsletter;
- clicking the unsubscribe link in newsletter emails.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: